Spicely Organics

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  • Why is my order not receiving the Free Shipping mentioned at the top of the page?

    Please make sure that your qualifying total is reached after any discounts are applied. The amount you are actually paying determines when the Free Shipping option comes up. Once this threshold is ...

  • Why does my spice taste/look/smell different? (Quality Concern)

    Consumable plants - spices, herbs, produce etc. - can have natural variances in flavor, aroma, texture, grinding result, color, taste, moisture level, heat, etc from batch to...

  • Where are the shaker tops?

    You spoke, we listened! We are in the process of rolling out a Shake & Spoon Cap on all our jars where it makes sense, so you can easily get out your spices by shaking the jar or using a spoon – yo...

  • Why Is My Organic Onion or Organic Garlic Clumping Up?

    It is not old - This is a common occurrence with our onion or garlic. No additives, anti-caking agents and a low moisture content are all factors that lead to this type of clumping, and it is simpl...

  • Where are your spices sourced from?

    We source from all over the world and it can vary from batch to batch, crop to crop. We only source from farmers who go through the rigorous +3 year process it takes a supplier to become organic ce...

  • When Will I Receive My Order?

    Orders received will be processed within business 48 hours. Please note that our business hours are from 5:30am-2pm PST Monday - Friday and carrier pickup times vary. You will receive a shipping co...

  • Can I Change My Order After I Have Checked Out?

    Sadly, due to the credit card processing and security measures that we use, we are not able to add items to orders once they are submitted. We may be able to cancel an item/order if the order has n...

  • Refunds, Replacements & Returns for Spicely.com Purchases

    Please make sure your order is accurate before finalizing. Spicely Organics will only take returns/issue refunds or replacements on defective items or mis-shipped items and only when the return is ...

  • Do You Sell Gift Cards?

    Yes!  You can find Spicely Organics E-Gift Card HERE. Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees. Pleas...

  • How Do I Check If The Product I Want Is Available On Spicely.com?

    Spicely Organics prides itself on having the most comprehensive selection of third-party certified items (USDA Organic, Project Non-GMO Verified, Gluten Free Certified Organization, Orthodox Union ...