It is not old - This is a common occurrence with our onion or garlic. No additives, anti-caking agents and a low moisture content are all factors that lead to this type of clumping, and it is simply the nature of the product.
That all being said, if you feel you have an item that truly is defective, please reach out to our customer service team.
To help us investigate the quality of the product and determine the best solution, please provide the following information:
Where you bought the item #
The item in question
The item's Lot #
The item's best by date
A picture of the issue (when applicable)
To help us investigate the quality of the product and determine the best solution, please provide the following information:
Where you bought the item #
The item in question
The item's Lot #
The item's best by date
A picture of the issue (when applicable)
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