Please read the promotion carefully, including all disclaimers.
Here are common things to look at if your code is not applying-
- Codes are case sensitive and must be entered exactly as we post/email them- this includes any capitalization vs lower case, spaces, numbers and/or punctuation.
- The code is expired. If the code is expired, it is no longer usable.
- Most codes are only redeemable once per customer. If you have applied a onetime redeemable code before (including on orders that were cancelled), it will not be usable again.
- The purchase does not meet a purchase requirement. Some codes are set only to apply on order reaches a $ minimum and/or certain items need to be purchased.
If you continue to have problems after checking all of the above, please reach out to our Customer Service Team. We are happy to help!